The Order of the Blue Polo - Member 000029

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The Order of the Blue Polo

We use OpenNMS to monitor our 911 system across the State of Montana. We refer to this as the ‘PSAP Project’, which stands for ‘Public Safety Answering Point’.

We are currently running our 3rd iteration of OpenNMS, and my involvement has grown with each. For Version 1, I was a casual user, with only our Server Dept. staff having direct access to make any changes. This would have been in late 2006-Early 2007.

Iteration 2 was launched about 3 years ago by my partner on this project. We’d both ‘graduated’ from our Network Operations Center to be full-time on the PSAP Project.

We just launched OpenNMS #3 this week, and we’re experimenting with running OpenNMS in a VM on our SAN.

This is the first time that I’ve launched it completely from scratch, and I’m very happy with what I’m seeing so far.

Here are the details: It’s currently running on Linux Mint 12 - OpenNMS version 1.8.16. We are monitoring 627 Nodes over 49 separate sites with 1232 Interfaces and 1825 Services.

As I mentioned earlier, we are responsible for maintaining a large part of the 911 System across the State of Montana, and we use OpenNMS as our main monitoring tool for all of these far-flung sites.

Why? OpenNMS has, over the years, proven itself time and time again in terms of Reliability, Configurability, and Cost-Effectiveness. We have, to my knowledge, never had an issue by where we could not monitor our many locations due to a failure on OpenNMS’s part. As far as Configurability, it is much easier to maintain, configure, modify, and use, especially when compared to other Monitoring systems. And, being Open Source, we can spend our budgeting dollars on hardware, both for us and our 911 system, rather than on expensive monitoring software.

For a job this critical, It’s what we rely on.

-Bill Daniels, E-911, Vision Net